Elephant Insurance lands on Forbes’ 2027 best insurers list again

Elephant Insurance was named to Forbes’ “America’s Best Insurance Companies” list for 2027, its second appearance after first making the ranking in 2023. The Richmond, Virginia-based insurer says the recognition reflects customer satisfaction as it expands products and tech-driven service across eight states.

Why it matters: - The Forbes ranking signals customer approval in a competitive insurance market where satisfaction, pricing, service and claims handling can sway renewals and referrals. - Elephant Insurance is using the recognition to reinforce its push toward more personalized, technology-driven coverage.

What happened: - Elephant Insurance was named to Forbes’ “America’s Best Insurance Companies” list for 2027. - The recognition marks Elephant Insurance’s second appearance on the list. - Elephant Insurance first earned a spot in 2023. - Elephant Insurance is headquartered in Richmond, Virginia. - The company offers auto, home, renters, life and umbrella insurance.

The details: - Forbes partnered with market research firm Statista to compile the ranking. - The list was based on surveys of thousands of U.S. insurance customers. - Respondents rated insurers on overall satisfaction and likelihood to recommend their provider. - The survey also measured financial advice, customer service, price-to-performance ratio, transparency, digital services and claims or benefit handling. - A loyalty score was included in the ranking. - The loyalty score reflected how long customers stayed with an insurer and how likely they were to continue. - Elephant Insurance is expanding its product offerings. - The company is also investing in technology-driven, personalized service for customers in Georgia, Illinois, Indiana, Maryland, Ohio, Tennessee, Texas and Virginia. - Alberto Schiavon, CEO of Elephant Insurance, said the recognition came directly from the people the company serves. - Schiavon said the company remains committed to putting policyholders at the center of its work.

Between the lines: - The Forbes honor can help Elephant Insurance stand out as it competes on service quality, digital experience and perceived value rather than price alone. - The company’s emphasis on AI-driven and personalized service suggests it is trying to pair growth with a stronger customer experience story.

What's next: - Elephant Insurance will continue expanding its offerings and service capabilities across its current state footprint. - The company says it will keep investing in tools and support aimed at making insurance simpler, more affordable and more personal. - More information is available at Elephant Insurance.